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TERMS & CONDITIONS
Eminent Love – Terms & Conditions
Last updated: June 30th, 2025
By accessing or using the services of Eminent Love LLC (“we,” “our,” “us”), including our matchmaking and travel coordination services, you agree to be bound by the following terms and conditions.
1. Services Offered
We provide personalized matchmaking, coaching, and travel coordination services. All services are tailored, non-transferable, and may include third-party partnerships.
2. Client Responsibilities
Clients are expected to provide honest, accurate information in all communication. Dishonesty or disrespectful behavior toward our staff, partners, or matches may result in termination of services without refund.
3. No Guarantee
While we commit to excellence and effort, we do not guarantee a romantic connection or successful match.
4. Payment & Refunds
All payments are final. Due to the personalized nature of our services and advanced coordination required, we do not offer refunds once services have begun.
5. Travel Disclaimer
Clients understand they are voluntarily traveling internationally and accept all associated risks. We assist with planning and coordination but are not responsible for delays, cancellations, or third-party service failures.
6. Privacy
Client confidentiality is of utmost importance. Your identity and information will never be shared without written consent. See full Privacy Policy below.
7. Disputes
All disputes will be handled through confidential arbitration in the State of Florida.
PRIVACY POLICY
Eminent Love – Privacy Policy
We respect your privacy and are committed to protecting your personal information.
What We Collect:
- Name, contact info, and preferences
- Information shared during interviews or onboarding
- Site activity (only for analytics)
How We Use It:
- To match you with compatible partners
- To customize travel and coaching experiences
- To improve our service offerings
We Never:
- Sell your data
- Share your information without consent
You may request to review or delete your data at any time by emailing: [support@eminentlove.com]
REFUND POLICY
Due to the custom, time-intensive nature of our service, we do not offer refunds once service has begun. In exceptional cases (illness, emergency, rescheduling), credits may be applied toward future services at our discretion.